I am the Head of Avaelgo Managed Services department, responsible for leading, managing and developing the operations teams in our Managed Services Division including, technology implementations and pre-sales, 1st and 2nd line Services desk and Service Management.
Before Avaelgo I worked for Microsoft Romania for more than 18 years, with more than 11 years in Microsoft IT.
I have started as telemarketing promoting Microsoft OEM products and OEM partner portal. After around two years I became Helpdesk Service Technician for 5 years, and then IT Manager for Microsoft Romania. During this period I managed the IT for Sales, Marketing and Services division, Customer Support division and CIAO Shopping division from Romania. As IT Manager, I was one of the first IT peoples from Microsoft that implemented Hyper-V on internal servers from Europe, Middle East and Africa region.
After IT period I moved to Partners team as Partner Technology Advisor and Strategist. I was in charge with helping Microsoft partners in knowing Microsoft technologies and also building architecture and solutions for their clients. In the last 2 years in Microsoft, I was Account Technology Strategist for Enterprise customers for Financial and Insurance Industry. I acted as a “trusted adviser” for CIO’s in order to build a common strategy, a strategy that includes Microsoft technologies and solutions.
More info about me are also available on my LinkedIn professional profile here.